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Support and takedown scaffold

Not yet operational — the monitored support address, takedown owner, and response targets require EG4 and EG8 approval.

Scaffold updated September 1, 2026.

Player support

The final page will explain how to report login, playback, accessibility, scoring, privacy, and account-deletion problems without sending passwords, login links, session tokens, or sensitive recordings.

Rights and takedown requests

The final page will provide a monitored channel for rights holders and identify the information needed to locate disputed material. No contact address is published until the owner confirms that it is monitored.

Service status

Incident and maintenance communications need an owner-approved location before production activation. Operational emergencies are handled by the private rollback and emergency runbook.